Refund policy

Seetly LLC has a refund policy in place to address any issues with their products. To initiate a refund, customers are required to contact Rachel Martone, the owner, as soon as possible. Customers should provide photographs of the product they wish to return and explain the reason for the return.

Rachel Martone (owner) assures that she will make it right and requests customers to contact her at getseetly@gmail.com to discuss the refund process.

Damages and issues

In the case of damages or issues with the received items, customers are advised to inspect their order upon reception. If the item is defective, damaged, or if the wrong item was received, customers should immediately contact Seetly LLC. This will allow the company to evaluate the issue and take appropriate action to rectify the situation.

Exceptions / non-returnable items

It's important to note that certain items are non-returnable, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). If customers have any questions or concerns about their specific item, they are encouraged to get in touch with Seetly LLC for further assistance.

Seetly LLC is committed to replacing damaged items and requests customers to reach out to them at getseetly@gmail.com to discuss any issues or concerns regarding damaged products.